COVID-19

We know you are counting on us to provide the fuels, products and services you need to live your lives and run your businesses. Our entire team is focused on this and we wanted to outline how Ultramar is navigating the dynamic situation caused by COVID-19.

Each part of our business has continuity plans. To boost our resilience many of our employees have been mandated to work from home. In addition, our extensive, geographically diverse supply, distribution and sales networks will help us manage interruptions to our business and maintain our service to you.

We have increased our sanitization practices in our office and customer facing locations. We have implemented an employee air travel ban, introduced mandatory self-isolation where appropriate, and required employees to stay away from work if they are unwell. For fuel deliveries, our Drivers will adhere to “social distancing” protocol and will avoid close contact with you while at your location.

Our Pandemic Response Team is closely monitoring recommendations from public health organizations such as Health Canada, the World Health Organization and government agencies. We trust these organizations to make the right decisions at the right time and are paying attention to their advice.

While the coming weeks and months may be unpredictable, rest assured, Ultramar is focused on continuing to provide you with the products and services you rely on. As always, our teams are standing by to answer any of your questions and to support you and your businesses through these dynamic times.

More product and location specific announcements below. Please check our website regularly for most recent updates.

We greatly appreciate the trust you have placed in us to be your supplier of choice.

Contact us via phone, email or online


We are proud to support drivers and the trucking industry, an essential service in these dynamic times.

Thank You Truckers!

  • All sites are open
  • Showers and washrooms available
Contact Us

Some of our locations are now open to the public.

We are committed to keeping our communities safe. Some of our locations are now open to serve you from Monday to Friday. We are taking a number of steps to create a safer environment such as reducing our operating hours to allow for increased sanitization practices. We will also be limiting the number of customers in our branches as well as installing plexiglass shields in our reception area. We remain ready to serve you online, by phone, and now, once again, in person with physical distancing. Find a location open near you below:

Atlantic

All branches are open from 9:00am to 4:00pm, Monday to Friday

Ontario

All our branches are open. Please visit our locations page for the opening hours.

Quebec

All branches are currently closed to the public but we are ready to serve you online or by phone

Please contact us for any questions you may have

Some of our locations are now open to the public.

We are committed to keeping our communities safe. Some of our locations are now open to serve you from Monday to Friday. We are taking a number of steps to create a safer environment such as reducing our operating hours to allow for increased sanitization practices. We will also be limiting the number of customers in our branches as well as installing plexiglass shields in our reception area. We remain ready to serve you online, by phone, and now, once again, in person with physical distancing. Find a location open near you below:

Atlantic

All branches are open from 9:00am to 4:00pm, Monday to Friday

Ontario

All our branches are open. Please visit our locations page for the opening hours.

Quebec

All branches are currently closed to the public but we are ready to serve you online or by phone

Please contact us for any questions you may have

© 2020 Parkland Corporation. All rights reserved.
™ Ultramar is a registered trademark of Valero Energy Inc. and used under license.